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Posted by: Buzz
Yellow BorderAudio version for this article: "Why is good customer service just as important as price when choosing a new promotional products vendor?" (for people with visual disabilities or impairments). Yellow Border
This is a question that purchasing agents should ponder when looking at different companies to buy promotional products from. Why shouldn't it just be based on price? Anyone can offer "lowest prices guaranteed" on their webpage, but that does not guarantee quality products, good service or on-time delivery. If any of the other factors mentioned are important to you, the purchaser, then you should not automatically go with the company with the lowest price.

We have had dozens of customers with horror stories come to us with last minute requests because they chose someone that they didn't know based solely on price. They either received inferior products, no products at all or cannot get in touch with the company to follow up on orders to make sure that everything is on schedule. The lowest price can often mean a compromise to product quality and the service level you will receive.

The Odee Company has been in business since 1923 and is proud to say that we not only offer very competitive pricing but excellent customer service. Please check out our testimonial section of our website where new and long-term customers post comments about the way we conduct business. Our job is to make sure that you get the best product possible whether it is a $1 giveaway or a prestigious award for the CEO of your company. Every order is treated with the same level of service whether it totals $250 or $5000+. We want to build long lasting relationships with our customers, and we have been successful in doing that by offering low prices and great customer service. Please call The Odee Company today and you be the judge. We look forward to working with you.

Written by:
Joyce Fletcher, Director of Promotions
The Odee Company
Executive Gifts with the highest quality, from Dallas, by The Odee Company

joyce@odeecompany.com

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- Why use and Ad Specialty Distributor?
Posted by: Buzz
Some wonder why it is necessary to order products through an Ad Specialty Distributor. The simplest answer is convenience. There are over 850,000 different promotional products, and more than 8,000 manufacturers. If you are working with a Distributor then you can have all of these resources available through one company. That means that you can call once person and get the giveaways for the tradeshow coming up, update your company's apparel, and order the anniversary gifts for the next quarterly meeting all at once.

The main goal of an Ad Specialty Distributor is to make your job easier. Another perk to using a distributor are the researching capabilities. Even if you don't know what product you need for your next promotion you can call a Distributor, give them the reason for the promotion and a budget, and they can come back to you with the best items for your project. It is all about saving you time and money.

Also Read:
Trinkets and Trash or Swag
Why is Customer Service important in choosing a Promotional Product Provider

Written by: Jennifer Fitzgerald
The Odee Company
jennifer@odeecompany.com

Posted by: Buzz
Trash and Trinkets or Swag?

The Promotional Products industry is categorized many different ways. Some people call promotional products "Trinkets & Trash" while others call it "swag". Is there a difference between the two? There really isn't. It all depends on the mindset of the individual that is purchasing the products.

We have found that most ad agencies and upscale PR firms prefer to use the word "swag" when looking for promotional products while people just looking for a cheap giveaway will refer to the term "trinkets & trash". Whether you are looking for chotzkies, trinkets & trash or swag, The Odee Company can help. We offer over 850,000 different products and can help you choose the right product to fit your current promotional needs. Call us today!

Written by:
Joyce Fletcher, Director of Promotions
The Odee Company
joyce@odeecompany.com

Related Articles:
- Why use and Ad Specialty Distributor?